Canvas offers 24/7 support for DKU faculty, students, and staff. You can access self-help options and links to Canvas Support’s email address and live chat service (a real person from Canvas will help you) from the Help button at the bottom of the Canvas left navigation bar anytime, anywhere.
DKU IT Help Desk: AB 2004
DKU IT Email: service-desk@dukekunshan.edu.cn
For Canvas course site design, assessment design, new features, and other consultation needs:
- CTL Office: IB 3018
- CTL Email: dku_ctl@dukekunshan.edu.cn
More resources
- Frequently asked questions by DKU instructors and solutions
- Self-paced learning materials: CTL workshop recordings
- Session 1: Canvas Overview and Course Site Design
- Session 2: Canvas Assessments
- Canvas Instructor Guide
- Canvas Community